Refund Policy

Last Updated: 24.02.2026

Thank you for shopping at DigiApps by SahooShop.

Because we sell digital products, please read this Refund Policy carefully before making a purchase.

1. Digital Product Nature

All products sold on DigiApps are intangible digital downloads delivered electronically.

Once a product is purchased and delivered, it cannot be “returned” in the traditional sense.

2. No Refund Policy

Due to the nature of digital products:

  • All sales are final.

  • We do not offer refunds once the product has been downloaded, accessed, or delivered via email.

By completing a purchase, you agree to this policy.

3. Exceptions (Eligible for Refund Review)

Refunds may be considered only in the following cases:

  • ✅ Duplicate payment made accidentally

  • ✅ Technical issue preventing file access (and our support team is unable to resolve it)

  • ✅ Wrong product delivered

Refund requests must be submitted within 7 days of purchase.

4. Non-Refundable Situations

We do NOT provide refunds for:

  • Change of mind

  • Lack of technical knowledge to use the product

  • Compatibility issues not mentioned in product description

  • Failure to read product details before purchase

  • Accidental purchase

5. How to Request a Refund

To request a refund (if eligible), contact us at:

📧 Email: [Insert Your Support Email]
Subject Line: “Refund Request – Order #XXXX”

Please include:

  • Order ID

  • Payment proof

  • Reason for refund

  • Screenshot (if technical issue)

We will review your request within 3–7 business days.

6. Chargebacks & Payment Disputes

If a customer initiates a chargeback without contacting us first:

  • We reserve the right to suspend access to all purchased products.

  • The account may be permanently restricted.

We encourage customers to contact us first so we can resolve the issue fairly.

7. Policy Updates

We reserve the right to modify this Refund Policy at any time. Updates will be posted on this page.